Adoption FAQs

💡 General Adoption Questions

1. How do I adopt a kitten from Happy Kittens Heaven?

Start by browsing our Available Kittens page. Once you find your dream kitten, you can reserve them with a small deposit. We’ll introduce you to the breeder, guide you through the health checks, and arrange safe delivery to your home or nearest airport.

👉 Learn more on our “How Adoption Works” page.

2. Are the kittens shown on the website really available?

Yes. We update listings frequently to ensure only currently available kittens are shown. Once a kitten is reserved, they are immediately removed from public listings to avoid double adoption.

3. What breeds do you offer?

We specialize in six carefully selected purebred cat breeds:

• Bengal

• British Shorthair

• Devon Rex

• Maine Coon

• Scottish Fold

• Sphynx.

4. Are your breeders ethical and verified?

Absolutely. We work only with vetted, home-based, ethical breeders who follow strict standards:

• No kitten mills

• No overbreeding

• Clean, healthy home environments

• Mandatory vet oversight

• Genetic health screening for relevant breeds

• Socialization from birth

👉 Read our Ethical Breeding Standards page.

5. Can I meet the kitten before adopting?

Yes! We offer optional live video calls where you can:

• See your kitten in real time

• Meet the breeder

• Ask questions

• Verify authenticity

Some breeders also allow local pickup depending on location.

💵 Payment & Reservation Questions

14. How much is the reservation fee?

A small reservation deposit is required to hold your kitten. This fee is deducted from the total adoption cost and guarantees that your kitten is no longer shown to other families.

15. What payment methods do you accept?

We accept major safe payment methods including:

• Bank transfer

• Secure digital payments

• (Optional) Payment plans if available

All payments are verified for security.

16. Are reservation fees refundable?

Reservation fees are generally non-refundable, as they secure the kitten exclusively for you. However, exceptions may be considered for health-related cancellations.

🔐 Trust & Safety Questions

20. How do you prevent scams?

We protect families with:

• Secure payment options

• Vet paperwork & health certificate

• Clear travel itineraries

• Written agreements

• Ongoing communication

 

21. Can I trust online kitten adoption?

Yes—when done safely. Our transparent, step-by-step process ensures you always know where your kitten is, who the breeder is, and what to expect.

Families nationwide adopt from us with confidence.

22. What if my kitten becomes sick after arrival?

If your kitten shows signs of illness within 72 hours, contact us immediately. Our Health Guarantee outlines how we assist with vet-documented conditions.

23. What if I have questions after adoption?

We provide lifetime support for every family. You can reach out anytime with questions about:

• Nutrition

• Behavior

• Grooming

• Socialization

• Medical concerns

We’re here for you long after adoption day.

🩺 Health & Veterinary Questions

6. Are the kittens vaccinated and vet-checked?

Yes. Every kitten comes with:

• Full veterinary exam

• Age-appropriate vaccinations

• Deworming

• Health Certificate for travel

• Microchip (depending on breeder)

• Health records

👉 See our Health Guarantee for full details.

7. Do you offer a Health Guarantee?

Yes. We offer a 12-month Genetic Health Guarantee plus a 72-hour initial health guarantee after arrival. This ensures your kitten is free from congenital and serious infectious diseases at time of adoption.

8. What should I do after my kitten arrives?

We recommend scheduling a vet check within 72 hours of arrival to confirm your kitten’s health, update vaccinations, and ensure a smooth transition.

9. Are kittens microchipped?

Many breeders microchip kittens before travel. If microchipping is not completed, we will specify this in the kitten’s details.

✈️ Travel & Delivery Questions

10. Do you deliver kittens nationwide?

Yes, we offer safe nationwide delivery, including:

• Air Nanny (in-cabin)

• Airport Cargo (climate-controlled)

• Ground Transport

• Local Pickup (where available)

👉 See Travel & Delivery page for details.

11. What is an Air Nanny?

An Air Nanny is a trained pet professional who flies with your kitten in-cabin and hands them to you at the airport. This is our safest and most popular delivery method.

12. How long does delivery take?

Typical timeframes:

• Air Nanny: 24–72 hours after vet clearance

• Cargo Delivery: 24–72 hours

• Ground Transport: 1–7 days

• Local Pickup: scheduled directly

Weather, airline schedules, and holidays may affect timing.

13. Will I receive travel updates?

Yes. We provide real-time updates including:

• Departure confirmation

• Photos (with nanny option)

• Arrival ETA

• Handoff instructions

🐱 Care, Preparation & After-Adoption Questions

17. What should I prepare before my kitten arrives?

We recommend having:

• Kitten food (matching the breeder’s current diet)

• Litter box & litter

• Soft bedding & blankets

• Toys for stimulation

• Scratching post

• Food & water bowls

• A quiet transition area for the first 48 hours

 

18. How do kittens handle travel?

Kittens are prepared for travel with:

• Proper feeding

• Hydration

• Clean carrier with bedding

• Comfort techniques

Air Nannies provide constant supervision during in-cabin flights.

19. Will my kitten need time to adjust?

Yes, most kittens need 24–72 hours to feel comfortable in their new home. During this time:

• Keep them in a quiet room

• Offer food and water

• Give gentle interaction

• Avoid overstimulation